Here are the Results of Our Programs

"Approximately 3 years ago, I attended one of your 2-day Flexible Thinker workshops and it was by far the best professional course I have ever taken!

I have the 7 concepts written on a yellow sticky that affixed to my monitor and the orange magnet is attached to my fridge at home.

Although I found the "Yes and because" concept difficult at first, it has recently dawned on me that my use of "Yes, but" has diminised and replaced with "Yes and because". It's incredibly powerful for keeping the momentum of a brain-storming session. In fact, I was in a collaboration session recently and one of my colleagues kept cutting off one of the other members with a, "Yes, but...." Eventually, the cut-off member stopped contributing. I jumped in with, "....and to build on what so and so was saying, consider......" This prompted the recently silenced member to re-join the conversation. By the time we were finished we had collectively created an impressive list of options and an action plan for each.
Thank you for introducing me and members of my team to the Flexible Thinker program. It is a profoundly worthwhile investment in professional development.
Mary Mayo
Manager, Information Technology
City of Mississauga

"The Flexible Thinker® is designed to demonstrate through hands-on exercises how new ideas are communicated within a team … (this program) expanded our thinking and was quite useful.
"…we understood the tremendous potential we can tap into when solving day to day challenges and building a culture that supports innovation through a common language. I am sure a lot of new inventions started off this way.
"I would encourage you to evaluate if it can help you in your Six Sigma deployment."
Ingeborg Rittweiler, Vice President, Six Sigma, Bombardier

"I needed to follow up to let you know how much I enjoyed the Flexible Thinker workshop. I was reviewing some of the material and was reminded of a few tools that have come in quite handy in dealing with the day to day challenges we all face. I attended the workshop in March and am still talking about it. This is a first for me. I don't think I've ever attended any class/seminar/workshop that I can say that about. I highly recommend the work situation."
Jennifer Runyan
Learjet, Wichita

"Better than excellent! (The workshop gave us) new tools to open-minded. Staff and myself are using these tools at work. We have noticed a change by wearing different hats and using "yes and because"
Vicky Will, Plant Manager
Mallinckrodt

"Having experienced how you worked to tailor this program to fit the culture at Manulife and make it applicable and practical for actual work situations, I have been impressed how you partnered with us to create a program that would work for Manulife. You practice what you teach. "Flexible Thinker" is not merely a title but the way you conduct business to meet the needs of your clients."
Shelley Aubry, Assistant Vice-President, Learning Services, Manulife Financial

"In my opinion, flexible thinking is the one course that is essential for business success."
Sig Schrattner, Design Principal, Bombardier Inc

I have to say that this was the best course that I have ever attended. The material offered a perfect balance for implementation into my professional and personal worlds. Thank you for being so knowledgeable, humourous and prepared.
Have a great day and thanks again for an excellent training environment and opportunity.
Colleen Sparks, Peel Region

Thank you Michael. I already tried some of the tips; they WORK!!
Great course, great learning,
Véronique Sansregret, Kraft Canada Inc.